Legal
Privacy Policy
Last updated: May 2026
1. Information We Collect
When you create an account, place an order, or sign up for updates, we collect information such as your name, email address, shipping address, and payment details. Payment information is processed securely by Stripe and is never stored on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate order status and shipping updates
- Send occasional emails about new drops, if you have opted in
- Improve our website and customer experience
- Comply with legal and export documentation requirements
We will never sell, rent, or trade your personal information to third parties.
3. Third-Party Services
We use trusted third-party services to operate our business, including Stripe for payment processing and shipping carriers for delivery. These parties have access to the minimum information necessary to perform their services and are required to keep it confidential.
4. Data Security
We implement industry-standard security measures to protect your personal information. Your data is stored in secured systems with restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies and similar technologies to maintain your session, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some site functionality may be affected.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at eli@phylla.us. We will respond within a reasonable timeframe.
7. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.
8. Contact
Questions about your data or this policy? Contact us at eli@phylla.us.